Support

From the moment we start business, to provide a good quality support for our clients is our aim. At here, NETAccess Dot Com Support Team is ready for you to assist you and help to slove your problem. You can get our support from the voice(phone),email, online ticket submission as well as on-site support*.

Phone Support
Client can call our support team during office hours at:
Line 1: +60(3)-3323 7220
Line 2: +60(3)-3323 7221
Office hours : 9am to 6pm (GMT +8) - Monday to Friday

Onsite Support
Appointment hotline :
Line 1: +60(3)-3323 7220
Line 2: +60(3)-3323 7221
* Charges applied.

Email Support
Billing & Sales : admin(at)netaccess.my
Support : support(at)netaccess.my
Domain Name : domain(at)netaccess.my
Others : info(at)netaccess.my

Online Support
Online Form : Online Ticket Submission

Client are advice to check our Frequently Asked Questions (FAQ) Section for the frequently asked question.